Proechat plan 2

24-hour real people
Real support
Pro chat Image

Live chat support (Starter Plan 2)

Complete Package includes

  • A team of 3 real people stationed on your website, ready to provide support to your customers.
  • Provide sales and technical support
  • 16 hours a day, 5 days a week (Monday to Friday)
  • Live chat software included
  • 25 chats included
  • Month to month contract / Cancel anytime (till the end of working month)
  • $79 per month
  • One-time setup fee: $50

Working hours (US time zone)

With Plan 2, you can choose 2 shifts out of the 3 following shifts.

Shift EST PST  
1st shift 9pm – 5am 6pm – 2am  
2nd shift 5am – 1pm 2am – 10am  
3rd shift 1pm – 9pm 10am – 6pm  

Can I set the working hours?

Yes, if you like to set your own working hours, please choose standard plan instead of starter plan.

With our starter plans, you can't really set the working hours.

If your prefer 24/7 support, you can always upgrade to 24/7 starter chat plan at just $40 more.

Quality Assurance

We believe in total transparency. All chat transcripts will be sent to you right after a chat ends. Feedback forms from customers will go to you directly too.

Customers will also be able to fill in a short feedback form (optional) where they can also give valuable comments on the agent, product or services.

Bonus
Upgrade to Unlimited chats
Are you looking at unlimited chats?

Customer’s feedback

Remarkably quick and efficient. ... Craig

Sue did a fine job and on all my questions...Thanks again... Mel

Good thanks !... George